Welcome to 2 New Detailing (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our mobile auto detailing services, including bookings made through our website www.2newdetailing.com (“Website”) or by phone, email, or other communication methods. By using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Services

2 New Detailing provides mobile auto detailing services, including but not limited to exterior washing, waxing, ceramic coatings, and interior cleaning, as described on our Website. Services are subject to availability and may vary based on vehicle condition, location, or other factors. We reserve the right to refuse service at our discretion.

2. Booking and Payment

• Booking: Services can be booked via our Website’s contact form, phone, or email. You must provide accurate information, including name, contact details, vehicle type, and service location.

• Payment: Full payment is due at the time of service unless otherwise agreed. We accept payments via methods listed on our Website (e.g., credit cards, digital payments). Prices are as quoted at booking and may include taxes or additional fees for specific services (e.g., excessive dirt or pet hair removal).

• Cancellations and Refunds: Cancellations must be made at least 24 hours before the scheduled service. Late cancellations or no-shows may incur a fee up to 50% of the service cost. Refunds for prepaid services are at our discretion and subject to our Refund Policy.

3. Customer Responsibilities

• You must provide safe access to the vehicle and a suitable working area (e.g., flat surface, access to water if required).

• You are responsible for removing personal items from the vehicle before service. We are not liable for loss or damage to items left in the vehicle.

• You must disclose any vehicle conditions (e.g., damage, leaks) that may affect the service.

4. Intellectual Property

All content on our Website, including logos, images, and text, is owned by 2 New Detailing or its licensors and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.

5. Limitation of Liability

• Services are provided “as is.” We do not guarantee specific results (e.g., complete stain removal) due to variables like vehicle condition.

• To the fullest extent permitted by law, 2 New Detailing is not liable for any indirect, incidental, or consequential damages arising from our services, including but not limited to vehicle damage, unless caused by our gross negligence or willful misconduct.

• Our total liability for any claim shall not exceed the amount paid for the service in question.

6. Termination

We may terminate or suspend services if you violate these Terms, fail to pay, or engage in abusive behavior toward our staff. We may also terminate services at our discretion with reasonable notice.

7. Governing Law

These Terms are governed by the laws of the State of Utah. Any disputes shall be resolved in the courts of Salt Lake County, Utah.

8. Changes to Terms

We may update these Terms at any time. Changes will be posted on our Website, and continued use of our services constitutes acceptance of the updated Terms.

9. Contact Us

For questions or concerns about these Terms, contact us at:

• Email: Contact Us | 2 New Detailing

• Phone: (586) 932-8022

• Address:  1234 Rankin St, Troy, MI 48083

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.